The Highsoft Standard Terms and Conditions applies if you run a commercial or governmental website, intranet or project.
Current Highcharts version 4.0 user? Get access to Highcharts version 5.0 for you existing license below. If you want additional support to go along with the new version of our software, you can purchase the update with Premium Support.
Premium Support is optional, and valid for two years or until launch of new major version.
|Support Features||Basic Support||Premium Support|
|Term||2 years||2 years|
|Access to the Highcharts Forum and Stack Overflow|
|Support time per developer||1 hour||10 hours|
|Access to 1st line support|
|Guaranteed initial response time of 36 hours, working days|
|Access to 2nd line support by core developers|
|Emergency hot fixes|
|Text chat with our 1st line support engineers, working days 10-18 CET(CEST)|
|Guiding and advice on implementing Highcharts (with third party systems and platforms)|