What is Advantage?
| Advantage support services | Inactive Advantage | Active Advantage |
|---|---|---|
| Support hours per developer | 1 hr. | 10 hrs. |
| All new releases |  |
|
| Access to 1st line support | |
|
| Guaranteed initial response time, working days 10–18 CET (CEST) |
36 hrs. | 24 hrs. |
| Access to 2nd line support by core developers | |
|
| Chat support | |
|
| Emergency hotfixes | |
|
| Guiding and advice on implementing Highcharts (with third party systems and platforms) |
|