The High-five License is a license offered exclusively to pre-revenue startups or bootstrapped companies. The High-five License grants the rights to use our software in the same type of projects as the Developer License, but the license applies for up to two developers only, and is valid for one year. The Developer type License (Single Developer, 5 Developers, 10 Developers, etc.) applies to websites, web applications and SaaS projects and for your chosen number of developers to work on our source code.
With the Developer License, you will be entitled to use our software in any kind of web project, i.e. websites, web applications, intranets or SaaS. If you will be using our software in your product or service for distribution to your customers' premises, the OEM License is needed. The OEM License is an extension of the Developer License, which means that in scenarios where you might have a combination of hosted and on-premise distribution the OEM License will cover this.
As a contractor you are covered by your customer’s license, and allowed to work on our software on their behalf. Your customer needs to own the License as the project will be served from their premises, however you can purchase it by entering your customers name in the Licensee filed when you are in our checkout.
If you are distributing our software as a native app, the Mobile OEM License is needed. If this the app is not native, or a hybrid app, you will be covered by the Developer License. Please contact our sales team, and we will help you find the appropriate license.
With any Highsoft software license, you will get a perpetual license for the current version of Highcharts, Highstock or Highmaps. All licenses include Basic Support free of charge, and Premium Support is offered at an additional fee.
No, the developer license is not personal and applies to the number of seats, not the individual. You need a license for every developer who will be working on a Highsoft Software Product, i.e. the Highcharts 5 Developer License allows for up to 5 developers to work on Highcharts. If a sixth developer will be working with our software, you need to purchase an additional seat. However, if one of the current 5 leaves the company, and is replaced, you will be covered by the 5 developer seats.
A customer installation is a distribution of your product to user premises. Installations for purposes of testing, development, and demonstration are not included in the installation count. A customer installation does not include developer rights to our software to end users. If this is needed, please let us know. The number of installations will not expire nor recurr annually. For upgrades to more customer installations, please contact us.
Yes, the license is perpetual for the current major version, including all minor versions. Upon launch of new major version, you can purchase an Update to get access to the new version of our software.
If you wish to make changes to our Standard License Agreement, please contact our sales team on [email protected]
The software is available for download from www.highcharts.com/download. There is no mandatory license key associated with the software, and no activation is needed. The License is solely a legal document and consists of two parts: The Terms and Conditions and The License Statement. These documents are attached to the order confirmation email you received after the completion of your purchase.
Yes, you may upgrade your license:
- to include more developers
- to include another software product developed by Highsoft
- to include more on-premise installations (applicable only to existing OEM Licenses)
You may test our software freely as our source code is available for download and there is no license key associated with the software. Go to www.highcharts.com for download. Once you go live with your product, a commerical license is needed.
Yes. Please send an email with your NDA to [email protected]
Please send us an email at [email protected] and we will find the license for you. Please provide as much information as possible associated with the purchase. i.e. order number, invoice number, License Statement, date of purchase, licensee company or person, payer email, case number, etc.
Yes, we are always interested in cooperating with startups. If you are a pre-revenue or bootstrapped startup, we can offer you the exclusive High-five License. Read more from our website, or contact the sales team for more information.
You can find your License ID in the License Statement. The License Statement is issued in the order confirmation email received upon purchase of your license. Use the License ID to identify your license upon contacting us. You will also need it if you want to Update your license to get access to a new major version.
All licenses include Basic Support at no additional cost. This includes 1 hour of support per developer, and access to Highsoft's online support services. Premium Support is optional and available at an additional fee. Read more on the features of Premium Support on our website.
Yes. You may purchase a Highsoft software license with or without Premium Support.
The Premium Support term is valid for 2 years, or until you update your license to include a new major verison. You can purchase updates with or without Premium Support.
No, Premium Support is valid for 2 years, or until the update to a new major version. Upon updating your license, you will get the option to purchase Premium Support for the new major version also.
With Premium Support, you get better turnaround time on support issues and 10 hours of support per developer. See a detailed list of advantages of purchasing Premium Support here: https://shop.highsoft.com/highcharts/#support
No. Updates include software maintenance and right to use the new major version for your existing license, the number of developer seats in the license update must match the number of developers in your initial license.
Your support key can be found on your License Statement. The License Statement is issued upon completion of the purchase. The Support Key is used to identify your license and support level upon contacting our Support Team.
You are welcome to purchase by credit card or through PayPal. Note that all purchases must be completed through our website.
We accept Master Card, Visa, JCB and American Express. You can also purchase with PayPal, which accepts any credit card.
Your payment may have been rejected by your card issuer. Please contact your card issuer to resolve this.
PayPal allows you to pay with any Credit Card without giving financial details. If you are having problems purchasing with PayPal, please contact the PayPal Help Centre.
We collaborate with resellers from all over the world, who will be happy to assist you in a software purchase from Highsoft. You can also contact our sales team by email at [email protected] and we will assist you.
No, all prices in our web shop are listed without tax. Please note that we do not charge tax to customers outside Norway, and are not to be subjected to taxes in your country. The purchaser cannot withhold any parts of the invoice amounts as payment of taxes. Your company is responsible for paying local taxes in your home country related to the order. The license is not valid unless the license fee is paid in full.
You can use our software for free under the Non-commercial License if you are:
- A student;
- Working on a project for a university or a public school, or;
- A non-profit organization
Governmental organizations do not fall under the non-commercial license and will require a commercial license
With the Non-commercial license, you will be entitled to use any of our software products (Highcharts, Highstock or Highmaps) for an unlimited number of web applications, websites and SaaS applications. The license allows for up to 5 Developers to work on our software.
The most basic difference between a non-commercial and commercial organization is that non-commercial organizations cannot operate for profit. That is, they cannot distribute corporate income to shareholders.
Yes. The software itself is exactly the same, however, the license grant is different for a non-commerical and commerical license. With a commercial license, you can use our software in a commercial company or for commercial activity.
Yes. The Developers License allows you to install and use the software on a commercial company's intranet.
You are allowed to distribute a Highsoft software product with non-commercial packages given that you fulfill two conditions:
- Emphasize to your users that Highsoft software products are not free for commercial and Governmental use. You can do this on your download page or when your users activate a Highsoft Software Product in your application.
- Provide a link back to highcharts.com in the same location.
Although Highsoft´s Software have open source codes, our software is not licensed as an open source software and are unfortunately not compatible with any open source software license like Apache 2 or any GPL. See also Non-Commercial Redistribution
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