Customer Service

Business name/ legal name:Highsoft AS
Foretaksregisteret / VAT No.: NO 996 840 506 MVA
Address:Sentrumsgata 44, Vik i Sogn, Norway
Telephone:+47 4691 3940
Email:[email protected]

About the company

Highsoft is the company behind the world's most popular JavaScript charting engine, Highcharts, and its sister products Stock, Maps, Gantt and Dashboards.

Highcharts has become one of the industry leaders in standards-compatible JavaScript-based charting. The company is a limited company succeeding the former Highslide Software, founder Torstein Hønsi's sole proprietorship.

The business has been profitable since the start in 2006. Since Highcharts was released in late 2009, growth really escalated. By 2023 Highsoft has grown from one developer to 38 employees. Our main office is located in Vik i Sogn, Norway, and we are also present in Bergen, Oslo and Kraków, Poland.

For more information about our company, please visit about us on www.highcharts.com.

The selected product/s will be placed in your shopping cart. To purchase these products you will be directed to the checkout page, where you will be asked to fill out your billing information and select a payment method. For your convenience, an account will be created for you. You will be asked to select a password for your account. Username is your email address. This account enables you to track the status of your order/s. After completing the purchase you will receive an email with License Statement, license terms and conditions and invoice. Once payment is completed licensee possess legal rights to use the product, available for download from www.highcharts.com/download. The scope of licensee's license is listed in the License Statement and the License Agreement.


There is no physical distribution of the Highsoft Software. The software itself is available for download from www.highcharts.com/download.


We offer payment with credit card via our storefront. Please contact our sales team for PO payment or wire transfers.

We offer payment in USD. Norwegian customers are subject to 25 % VAT.


Highsoft will store personal data only in accordance with the contractual obligations we have to you as a customer. Your personal data will not be made available to other businesses. When purchasing from Highsoft’s website, we store the following personal data about the customer contact person; email address, full name and company name, billing address and IP address. This information is required in order to complete the order and issue the license documents. See our Privacy Policy for more information.


When you complete a purchase on our website the credit card information is processed according to the card companies' rules. Highsoft does not save any credit card information. See our Privacy Policy for more information.


In case of cancellation please contact our sales team on [email protected], and mark the email "Cancellation".

Additional information we might need from you in order to do a cancellation is:

Customer name, address and order number, type of license, purchase date and payment method. You can cancel your order without a reason for 30 days after purchase.


Please contact our sales team at [email protected] or see your License Agreements under Warranties. 


Norwegian consumers are regulated by the Consumer Act, Cancellation Act, Marketing Act, the Personal Data Act, E-commerce Act and Credit Act.