Company Information

Details:

Short Description of the Business:

Highsoft AS delivers licensed software and is the company behind Highstock JS, Highcharts JS, Highmaps JS, and Highslide JS.

Highcharts has rapidly become one of the industry leaders in standards compatible JavaScript based charting. The company is a limited company succeeding the former Highslide Software, founder Torstein Hønsi's sole proprietorship.

The business have been profitable since the start in 2006. Since Highcharts was released late 2009, growth really escalated. By 2013 Highsoft has grown from one developer to 10 employees, of which 6 are developers and 4 are in Sales and administration. Our offices are located in Vik i Sogn, Norway.

For more information about our company, please visit about us on www.highcharts.com.

Product Information and Pricing

For information on each product page, look at the product description of each individual product. For Highsoft License and Pricing Model look here.

Prices:

Currently we are offering payments in USD, EUR, GBP, and NOK. All prices are shown excluding VAT, except for our customers located in Norway 25% VAT is added to the price. The total cost of acquisition will appear prior to payment and include all expenses associated with the purchase.

Conditions:

We accept no liability for any errors in terms of price and information given on our webpage. Feel free to contact us if you have any questions. We wish to provide high-quality service and contribute to a successful trade.

Terms of purchasing

The dispatch of orders:

Your selected product(s) will be placed in your shopping cart. To purchase these products you will be directed to the checkout page. At the checkout page you are required to fill in your billing information and choose your payment method. You will be asked to select a password that you will need for further purchases. Username is your email-address. In your account you may also see your order history, invoice archive and track status of your orders.

After purchase you will receive a confirmation-email, with your license statement and the governing license agreement, attached. An invoice is issued to the same email address, shortly after the first email. The concrete components of a Highsoft AS product is the license statement and the license agreement.

Shipping/Freight

There is no physical distribution of any products. The software itself is open and available for download from www.highcharts.com/download.

Payment

From the date of purchase, you possess legal rights to use your Highsoft software.The following payment methods are accepted:

  • Visa
  • Master Card
  • American Express
  • JCB
  • PayPal

Personal data

Highsoft processes personal data according to the Norwegian Law on Personal Data. Information linked to you as a person will not be connected with remote registry or be made available to other businesses.

Credit Card Information

When you complete a purchase at Highcharts.com the payment is processed by Nets, which is a secure electronic payment solutions for Visa, MasterCard and American Express. Card information is processed according to the card companies' rules.

Procedures for cancellation

Complaints

If there is a shortage in the download method provided, you must within a reasonable time, give Highsoft a written statement, by email, where you claim the lack. Highsoft will then advice the procedures based on rules on claims, found in the Norwegian consumer law.

Right of cancellation (For norwegian consumers)

In accordance to the Norwegians consumer law, the right of cancellation applies from the purchase date and 14 days ahead. Find detailed information on the withdrawal form here.

If the buyer has not received a cancellation form by email, extended cooling-off period is 3 months. The cancellation form is issued complete with Highsoft information. Cancellation rights apply to consumers; sales to corporations are not inclusive in the Norwegian Consumer Law.

Guarantee

The first 90 days following the download is considered the Warranty Period.

Licensor warrants that the Software will perform substantially in accordance with the Licensor’s specifications given it has been used with appropriate computer equipment. In the event of breach or alleged breach of this warranty, Licensee shall promptly notify Licensor and return the Software to Licensor at Licensee’s own expense. Licensee’s sole remedy in such an event shall be that Licensor shall correct the Software so that it operates according to the warranty. This warranty shall not apply to Software that has been modified or used improperly or on an functioning environment that is not approved by Licensor.

Licensee’s exclusive remedy for any breach of the limited warranty is as set forth above.

Licensee is not entitled to any alignment of damages, including but not limited to consequential damages, if the Software does not meet the limited warranty.

Norwegian consumers are regulated by the Consumer Act, Cancellation Act, Marketing Act, the Personal Data Act, E-Commerce Act, and Credit Act.