Channel Partner FAQ

What license they need depends on how they intend to make use of Highcharts. Pricing depends on the license scope and whether the license is perpetual or annual.

i. Internal License - Websites and Internal Applications
ii. SaaS License - Websites, Internal Applications and 1 SaaS or Web Application.
iii. SaaS+ License - Websites, Internal Applications and up to 5 SaaS or Web Applications.

Go to this page and choose the applicable license in order to request a quote. If the customer is loading Highcharts from CDN, we recommend the Annual License to ensure access to new Releases.

iv. OEM License - When the Licensee Product is distributed to third parties and hosted locally there. If the license is offered on-premise in addition to e.g cloud, a combination of the different license types is available.

Please get in touch with our dedicated sales representatives at [email protected] for upgrades or renewals of existing licenses, and let us know what the client's License ID is to help us quickly identify their agreement.

You will need the following information from your client to acquire correct pricing:

i. Intended usage: Websites, Internal Applications, Web Applications, on-premise distribution etc.
ii. Libraries; Highcharts Core, Stock, Maps and/or Gantt, and
iii. How many Developers they need to have covered.


The perpetual license is a one time payment and includes forever usage of the applicable Release. The first year of Highcharts Advantage (technical support and new Releases) is included in the license fee and the Advantage plan can be renewed with up to five 12-month intervals. Having an active Advantage plan is not mandatory, and the Licensee can jump on and off an active plan.

Note that the OEM License can only be obtained as a perpetual license.

The annual license is a yearly subscription granting the Licensee access to the Licensed Software within the term of the license. The annual license will expire 12 months after purchase unless renewed. Highcharts Advantage is included in the license fee and accessible for the Licensee for the duration of the subscription term.


The Developer License has been renamed to SaaS License and we have introducted two new licenses types. They are the Internal License and the SaaS+ License. The license grants are described here.

All new licenses include 12 months of Highcharts Advantage.

The above mentioned new licenses are also offered as a subscription. Highcharts Advantage support features are included in the license fee.

The OEM License and Highcharts Advantage service remains without any applied changes.

The applicable terms and conditions are available here:
Standard License Agreement for perpetual license,
Terms and Conditions for Subscription for Annual License.


Yes, our trusted Distributor ComponentSource offers customized pricing to the U.S. Federal Government under the GSA schedule. Please contact ComponentSource directly for pricing and purchase.

For governments outside the US the Standard License Agreement for perpetual license applies.


Standard License Agreement for perpetual license,
Terms and Conditions for Subscription for Annual License.

Kindly inform customers asking to make edits to the SLA to get in touch with Highsoft Sales at [email protected].
The T&Cs for Subscription for Annual License is not subject to edits.

What you get with
Highcharts Advantage

All new licenses come with a complimentary full year of Highcharts Advantage. Interested in taking your Highcharts implementation to the next level? Contact our sales team to learn more about Highcharts Advantage+.

Free

Receive help from our developer community on GitHub, StackOverflow and the Highcharts Forum.

Advantage

Includes access to all new releases, emergency hot fixes, chat support. Contact sales for more info.

New

Advantage+

Double the support hours, faster response times and a dedicated support engineer. Contact sales for more info.

Support hours per developer seat
1 hour
10 hours
20 hours
All new releases
Access to 1st line support
Guaranteed initial response time
36 hours
17 hours
Access to 2nd line support by core developers
Chat support
Emergency hotfixes
Guidance and advice on implementation
Dedicated support engineer