What is Advantage?

Advantage support services Inactive Advantage Active Advantage
Support hours per developer 1 hr. 10 hrs.
All new releases Yes
Access to 1st line support Yes Yes
Guaranteed initial response time,
working days 10–18 CET (CEST)
36 hrs. 24 hrs.
Access to 2nd line support by core developers Yes
Chat support Yes
Emergency hotfixes Yes
Guiding and advice on implementing Highcharts
(with third party systems and platforms)